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Madnix Casino Terms & Conditions
1. General terms and acceptance
These Terms & Conditions apply to your use of the Madnix Casino website, account services, games, payment functions, promotional offers and related content. They form a legal agreement between you and the operator of the website. If you do not agree with any part of these terms, you should not use the website or its services.
Madnix Casino may update these terms from time to time to reflect changes to the website, games, legal requirements, security practices or business operations. The latest version will apply from the date it is published, unless a different commencement date is stated. You should review this page regularly. Continuing to use the website after an update means that you accept the revised terms.
Additional rules may apply to specific games, tournaments, promotions, bonuses or payment methods. Those rules will be made available with the relevant service and form part of these terms. If there is an inconsistency, the specific rules may apply to the relevant offer or activity.
Eligibility
You must be legally entitled to use online gambling services in the place where you are located. You must meet the minimum legal age that applies to online gambling in your jurisdiction. You are responsible for checking the laws that apply to you before accessing Madnix Casino. Access may be restricted in certain locations, and you must not use the website where online gambling is unlawful.
By registering, you confirm that the information you provide is accurate, current and complete. You must not create an account on behalf of another person, allow another person to use your account or use the website for a person who is not legally permitted to gamble.
2. Accounts and player responsibilities
Some features may require you to create a personal account. You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account has been accessed without permission, you must stop using it and notify Madnix Casino through the available support channel as soon as possible.
You may have only one personal account unless Madnix Casino expressly permits otherwise. Duplicate, misleading, false or unauthorised accounts may be suspended or closed. Where appropriate, transactions, winnings or promotional benefits connected with such accounts may be reviewed or cancelled in accordance with applicable requirements.
- Provide information that is truthful, complete and kept up to date.
- Use your own identity and payment methods when depositing or withdrawing funds.
- Keep your password and other security information private.
- Do not share, sell, transfer or otherwise permit access to your account.
- Do not use the website for unlawful activity, fraud, money laundering or any prohibited purpose.
- Do not attempt to disrupt, overload, copy, reverse engineer or interfere with the website or its security features.
Madnix Casino may carry out identity, age, payment, location and source-of-funds checks where required or considered appropriate. You may be asked to provide documents or information to complete these checks. Reviews can take place before or after deposits, withdrawals or gameplay. If requested information is not supplied, or cannot be verified, access to some or all account functions may be restricted.
You remain responsible for checking your account balance, transaction history and game activity. If you notice an error, unauthorised transaction or other discrepancy, report it promptly. Madnix Casino may correct obvious errors and may take reasonable steps to protect players, the website and the integrity of games.
3. Games, deposits and withdrawals
Games are provided for entertainment and may involve financial risk. Outcomes are determined by the applicable game rules and, where relevant, randomised systems. You should understand how a game works before placing a wager. Game information, including stake options, rules and any applicable limits, will be shown on the website or within the game.
You must ensure that you have sufficient funds before placing a wager. A bet or game entry may be treated as accepted once it is recorded by the website. Subject to applicable rules, a completed game or accepted wager generally cannot be changed or cancelled by the player. If a technical issue affects a game, Madnix Casino may investigate the matter and take reasonable corrective action, including voiding affected plays where appropriate.
Payments
Available deposit and withdrawal methods, processing conditions, minimums, maximums and any charges will be displayed on the website or during the relevant transaction. You should check those details before confirming a payment. Transactions may be subject to processing by banks, payment providers, verification procedures, currency conversion or other conditions outside Madnix Casino's direct control.
You must only use a payment method that you are authorised to use. Payments from third parties may be rejected or returned. Madnix Casino may delay, decline or reverse a transaction where there is a security, compliance, fraud or verification concern. You remain responsible for any costs charged by your bank, card provider or payment service.
Withdrawals may be subject to account verification and other reasonable checks. Any applicable wagering, game, promotional or payment conditions will be displayed before or during the relevant activity. Madnix Casino does not guarantee a particular processing time where timing depends on a third-party provider, verification process or circumstances outside its reasonable control.
Promotions and bonuses
Promotions, bonuses, free plays and other offers are subject to their own terms. These terms may include eligibility requirements, expiry dates, game restrictions, wagering conditions, maximum benefits, deposit requirements or withdrawal rules. You should read the full conditions before participating. Unless expressly stated otherwise, offers are limited to one per person, household, device or other qualifying group where applicable.
Madnix Casino may withdraw, amend or refuse an offer where permitted by the applicable promotional terms. If an offer is used in breach of its conditions, related benefits may be removed and associated activity may be reviewed.
4. Privacy, responsible gambling and legal matters
Privacy and communications
Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected to create and operate your account, process transactions, verify identity and age, meet legal obligations, prevent fraud, provide support and improve the website. You should read the Privacy Policy to understand how information is collected, used, stored and shared.
By registering, you may receive service messages relating to your account, transactions, security, changes to terms and other important matters. Marketing communications may be managed in accordance with applicable law and any available communication preferences. Important operational messages may still be sent where necessary to administer your account.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set a budget before you play and take regular breaks. Do not gamble when you are upset, under the influence of alcohol or other substances, or trying to solve financial difficulties.
- Set personal deposit, spending or session limits where these tools are available.
- Keep track of the time and money you spend gambling.
- Never chase losses or borrow money to gamble.
- Use self-exclusion or account closure options if gambling is becoming difficult to control.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Madnix Casino may apply age, identity, location, account, transaction and safer gambling controls. These controls may limit deposits, wagers, withdrawals or access to services. They are intended to support lawful and safer use but cannot remove all gambling risk. If you need help, use the responsible gambling information and support options made available on the website.
Suspension, closure and liability
Madnix Casino may suspend, restrict or close an account where there is a suspected breach of these terms, unlawful activity, fraud, payment misuse, failed verification, responsible gambling concern, technical issue or other legitimate reason. Where appropriate, you may be informed of the reason, subject to legal, security or regulatory restrictions. You may request account closure at any time through the available account or support process.
The website is provided subject to availability. Madnix Casino does not guarantee that the website, games or payment services will always be uninterrupted, error-free or available on every device. To the extent permitted by law, Madnix Casino is not responsible for loss caused by events outside its reasonable control, including internet failures, device problems, third-party payment interruptions or unauthorised access resulting from your failure to protect account details.
Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or other mandatory law. These terms are governed by the laws that apply to the relevant service and player, and disputes may be dealt with by the courts or dispute-resolution processes having appropriate jurisdiction.
For questions about these terms, your account or a transaction, use the contact or support options published on the Madnix Casino website. Please do not include sensitive payment information unless it is specifically requested through a secure channel.
