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Madnix Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Madnix Casino. Please read them carefully before creating an account, depositing funds or playing games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules shown for particular games, promotions or services.
Madnix Casino operates under three licences: Curaçao Gaming Authority licence OGL/2024/189/0118, Curaçao eGaming master licence 1668/JAZ, and Comoros (AOFA) licence ALSI-202411076-FI2.

1. General terms and acceptance

These Terms & Conditions apply to your use of the Madnix Casino website, account services, games, payment functions, promotional offers and related content. They form a legal agreement between you and the operator of the website. If you do not agree with any part of these terms, you should not use the website or its services.

Madnix Casino may update these terms from time to time to reflect changes to the website, games, legal requirements, security practices or business operations. The latest version will apply from the date it is published, unless a different commencement date is stated. You should review this page regularly. Continuing to use the website after an update means that you accept the revised terms.

Additional rules may apply to specific games, tournaments, promotions, bonuses or payment methods. Those rules will be made available with the relevant service and form part of these terms. If there is an inconsistency, the specific rules may apply to the relevant offer or activity.

Eligibility

You must be legally entitled to use online gambling services in the place where you are located. You must meet the minimum legal age that applies to online gambling in your jurisdiction. You are responsible for checking the laws that apply to you before accessing Madnix Casino. Access may be restricted in certain locations, and you must not use the website where online gambling is unlawful.

By registering, you confirm that the information you provide is accurate, current and complete. You must not create an account on behalf of another person, allow another person to use your account or use the website for a person who is not legally permitted to gamble.

2. Accounts and player responsibilities

Some features may require you to create a personal account. You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account has been accessed without permission, you must stop using it and notify Madnix Casino through the available support channel as soon as possible.

You may have only one personal account unless Madnix Casino expressly permits otherwise. Duplicate, misleading, false or unauthorised accounts may be suspended or closed. Where appropriate, transactions, winnings or promotional benefits connected with such accounts may be reviewed or cancelled in accordance with applicable requirements.

  • Provide information that is truthful, complete and kept up to date.
  • Use your own identity and payment methods when depositing or withdrawing funds.
  • Keep your password and other security information private.
  • Do not share, sell, transfer or otherwise permit access to your account.
  • Do not use the website for unlawful activity, fraud, money laundering or any prohibited purpose.
  • Do not attempt to disrupt, overload, copy, reverse engineer or interfere with the website or its security features.

Madnix Casino may carry out identity, age, payment, location and source-of-funds checks where required or considered appropriate. You may be asked to provide documents or information to complete these checks. Reviews can take place before or after deposits, withdrawals or gameplay. If requested information is not supplied, or cannot be verified, access to some or all account functions may be restricted.

You remain responsible for checking your account balance, transaction history and game activity. If you notice an error, unauthorised transaction or other discrepancy, report it promptly. Madnix Casino may correct obvious errors and may take reasonable steps to protect players, the website and the integrity of games.

3. Games, deposits and withdrawals

Games are provided for entertainment and may involve financial risk. Outcomes are determined by the applicable game rules and, where relevant, randomised systems. You should understand how a game works before placing a wager. Game information, including stake options, rules and any applicable limits, will be shown on the website or within the game.

You must ensure that you have sufficient funds before placing a wager. A bet or game entry may be treated as accepted once it is recorded by the website. Subject to applicable rules, a completed game or accepted wager generally cannot be changed or cancelled by the player. If a technical issue affects a game, Madnix Casino may investigate the matter and take reasonable corrective action, including voiding affected plays where appropriate.

Payments

Available deposit and withdrawal methods, processing conditions, minimums, maximums and any charges will be displayed on the website or during the relevant transaction. You should check those details before confirming a payment. Transactions may be subject to processing by banks, payment providers, verification procedures, currency conversion or other conditions outside Madnix Casino's direct control.

You must only use a payment method that you are authorised to use. Payments from third parties may be rejected or returned. Madnix Casino may delay, decline or reverse a transaction where there is a security, compliance, fraud or verification concern. You remain responsible for any costs charged by your bank, card provider or payment service.

Withdrawals may be subject to account verification and other reasonable checks. Any applicable wagering, game, promotional or payment conditions will be displayed before or during the relevant activity. Madnix Casino does not guarantee a particular processing time where timing depends on a third-party provider, verification process or circumstances outside its reasonable control.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are subject to their own terms. These terms may include eligibility requirements, expiry dates, game restrictions, wagering conditions, maximum benefits, deposit requirements or withdrawal rules. You should read the full conditions before participating. Unless expressly stated otherwise, offers are limited to one per person, household, device or other qualifying group where applicable.

Madnix Casino may withdraw, amend or refuse an offer where permitted by the applicable promotional terms. If an offer is used in breach of its conditions, related benefits may be removed and associated activity may be reviewed.